Privacy Policy

Last updated: October 11, 2026

This Privacy Policy explains how Ultra Chill Store (ultrachillstore.com), operated by CloudySkies Smoke Shop, collects, uses and protects your information.

Information We Collect

  • Order and account details: name, billing and shipping address, email, phone number, and order history.
  • Age verification: your date of birth, your 21+ confirmation, and the photo ID image you upload at checkout. We do not collect your Social Security number.
  • Payment information: card payments are handled by our payment processor, Authorize.net. Your full card number is sent directly to them and is not stored on our website.
  • Website data: IP address, browser type, pages viewed, and cookies used to run the cart, keep you logged in, and understand site traffic.
  • Messages: anything you send us through our contact form, email or phone.

How We Use It

  • To process, ship and support your orders.
  • To verify you are 21 or older, as required by law.
  • To prevent fraud and handle payment disputes.
  • To answer your questions and send order updates.
  • To send promotions, only if you opt in. You can unsubscribe any time.
  • To meet legal, tax and record-keeping requirements.

Who We Share It With

We do not sell your personal information. We share it only as needed with:

  • Our payment processor (Authorize.net) to process payments.
  • Shipping carriers to deliver your order.
  • Our website hosting and service providers that help run the store.
  • Government or law enforcement when required by law.

Photo ID

ID images are used only to confirm your age, are accessible only to authorized staff, and are kept for 90 days, after which they are deleted.

Cookies

We use cookies that the store needs to work (cart, login, checkout) and may use analytics cookies to improve the site. You can block cookies in your browser, but parts of the store may stop working.

Security

Our site uses an SSL (HTTPS) connection, and access to customer data is limited. No system is 100% secure, but we take reasonable steps to protect your information.

Your Choices

You can view and update your account details at any time in My Account. To request a copy of your data or ask us to delete it (except records we must keep by law), email cloudyskiesmm@gmail.com.

Children

This site is for adults 21+ only. We do not knowingly collect information from anyone under 21, and we delete it if we learn we have.

Changes

We may update this policy. The latest version will always be on this page.

Contact

Ultra Chill Store (CloudySkies Smoke Shop)
4121 N County Rd West, Odessa, TX 79762
Email: cloudyskiesmm@gmail.com
Phone: (432) 234-6209